Privacy Policy
At Luminara, we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, Luminaraintl.com, or engage with our services.
1. Information We Collect
When you interact with us, we may gather the following details:
- Personal Information: Such as your name, email address, phone number, and shipping address when you place an order or contact us.
- Payment Information: Processed securely through trusted third-party payment providers.
- Non-Personal Data: Including your IP address, browser type, and browsing behavior on our site to enhance user experience.
2. How We Use Your Information
Your data is utilized to:
- Process Orders: Ensure accurate and timely delivery of your purchases.
- Customer Support: Address inquiries and provide assistance.
- Website Improvement: Analyze usage to enhance our services and product offerings.
- Marketing Communications: Send updates and promotions, only if you have opted in.
- Legal Compliance: Adhere to legal obligations and protect our rights.
We do not sell or share your personal information with third parties, except with trusted service providers essential for our operations, such as delivery partners and payment processors.
3. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, please be aware that no method of online transmission or storage is entirely secure.
4. Your Rights & Choices
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectify: Correct any inaccuracies in your information.
- Opt-Out: Unsubscribe from marketing communications at any time.
For any privacy-related requests or concerns, please contact us at:
Contact Us:
Email: skincareluminara@gmail.com
WhatsApp: 03390053479
By using our website, you consent to this Privacy Policy. We may update this policy periodically, and any changes will be posted on this page.